Customer Support Coordinator (Remote)

Traveling with Tasha • Minneapolis, MN

1d • Remote

About The Position

We are seeking a remote Customer Support Coordinator in the Minneapolis area to assist clients with travel-related questions and planning support. The role focuses on accuracy, responsiveness, and helpful guidance. As a primary point of contact, the coordinator assists with questions, coordinates travel arrangements, and supports clients before, during, and after travel. The opportunity offers flexible remote work with access to training, tools, and mentorship. Prior travel or customer service experience is helpful but not required.

This is a remote, independent contractor opportunity with flexible hours. Candidates should be authorized to work in their country of residence. Compensation has performance-based earning potential with no cap.

Requirements

• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple client requests.
• Comfort working independently in a remote environment.
• Attention to detail and a problem-solving mindset.
• Basic computer and internet navigation skills.
• Candidates should be authorized to work in their country of residence.

Nice To Haves

• Customer service, hospitality, or travel experience is a plus but is not required.
• Enjoy helping others and creating positive experiences.
• Interest in travel, hospitality, or event planning.
• Self-motivated and dependable.
• Want a flexible opportunity that can grow over time.

Responsibilities

• Serve as a main point of contact for client communication via email, phone, and messaging.
• Assist clients with planning and organizing travel arrangements, including accommodations, cruises, and vacation packages.
• Respond to inquiries with accurate, timely, and helpful information.
• Support clients with reservation coordination, confirmations, and itinerary updates.
• Research destinations, resorts, and travel options to match client preferences.
• Maintain organized records of client details and bookings.
• Provide pre-travel guidance and follow-up support after trips.
• Collaborate with suppliers and booking platforms to ensure accuracy and quality service.

Benefits

• Flexible remote schedule and hours.
• Access to training, tools, and ongoing mentorship.
• Supportive team environment.
• Opportunity to build professional skills in customer relations and travel planning.
• Performance-based earning potential with no cap.

What This Job Offers

• Education Level: No Education Listed