Customer Support Agent
Greenshades Software•Jacksonville, FL
•Remote
About The Position
We're looking to hire support agents to handle incoming calls and emails. The job will be five days a week, full-time (40 hours). This is a remote position.
Requirements
- Customer service experience
- Strong computer skills
- Ability to use proper spelling, punctuation, and grammar when writing emails
- Good communication skills on the phone
- Self-starter that is both reliable and committed
- Ability to quickly learn a number of new websites and software programs
- Software and website support desired
Responsibilities
- Achieve and maintain an excellent reputation with our client base
- Work to ensure satisfaction of our clients
- Provide excellent email, phone, and live chat based support
- Schedule and provide client walkthroughs or training sessions upon client request
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
