Customer Supply Chain Support

Fastenal•Sioux Falls, SD
•Onsite

About The Position

As a part-time Customer Supply Chain Support employee, you will perform a variety of activities to support a customer's supply chain and improve the performance of the onsite business. This is an entry-level position that provides a foundation in customer relationship management and operations. The role is based at a single customer store in Sioux Falls, South Dakota, and is scheduled Monday through Friday, with shifts between 7:00 a.m. and 5:00 p.m., for 10–28 hours per week. Fastenal is a distributor of industrial and construction supplies with more than 3,000 servicing locations. The company describes an entrepreneurial culture, training, promotion from within, and opportunities for employees to advance.

Requirements

  • Be at least 18 years old due to the nature of the work.
  • Possess or be working toward a degree in Supply Chain or Operations Management, or have equivalent industry experience and knowledge of the local market.
  • Have excellent written and oral communication skills.
  • Have proficient computer skills.
  • Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
  • Be highly motivated, self-directed, and customer-service oriented.
  • Be comfortable in a sales-oriented environment.
  • Demonstrate the company's core values of ambition, innovation, integrity, and teamwork.
  • Be able to lift, slide, carry, and lower packages typically weighing 25–50 pounds and occasionally up to 75 pounds.
  • Pass the required drug screen where applicable in the United States, Puerto Rico, or Guam.

Nice To Haves

  • Possess a current, full, valid driver's license issued in the country where the job is located, including completion of any applicable graduated license program, and meet driving record requirements to use a company vehicle as needed.
  • Have an interest in career advancement.

Responsibilities

  • Respond to customer requests and coordinate the resources needed to address them.
  • Manage inventory.
  • Place and fulfill orders.
  • Receive and ship inventory.
  • Execute inventory fulfillment within the customer facility.
  • Source and quote new and existing products.
  • Participate in continuous improvement activities and implement new business processes.
  • Measure and report the value of supply chain management activities to the customer.
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