Customer Supply Chain Support

Fastenal•Akron, OH
•Onsite

About The Position

Working as a part-time Customer Supply Chain Support employee, you will perform a variety of activities to support the customer's supply chain and improve the performance of the onsite business. This entry-level position provides a foundation in customer relationship management and operations. After onboarding and training and upon meeting performance goals, the position may offer a flexible schedule. The role is based at a single customer store in Akron, Ohio, and involves carrying out supply chain activities within the customer facility, coordinating responses to customer requests, and helping communicate the value of supply chain management activities to the customer.

Requirements

  • Be at least 18 years of age.
  • Possess or be working toward a degree in Supply Chain/Operations Management, or have equivalent industry experience and knowledge of the local market.
  • Have excellent written and oral communication skills.
  • Have proficient computer skills.
  • Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
  • Be highly motivated, self-directed, and customer service oriented.
  • Be comfortable in a sales-oriented environment.
  • Demonstrate the company's core values of ambition, innovation, integrity, and teamwork.
  • Be able to lift, slide, carry, and lower packages typically weighing 25–50 pounds and potentially up to 75 pounds.
  • Pass the required drug screen in the United States, Puerto Rico, or Guam.
  • Pass a background check required by a customer or contract serviced by this location.

Nice To Haves

  • Possess a current, full, valid driver's license issued in the country where the job is located, including completion of any applicable graduated licensing program, and meet driving record requirements to use a company vehicle as needed.
  • Have an interest in career advancement.

Responsibilities

  • Respond to customer requests and coordinate resources to address them.
  • Manage inventory.
  • Place and fulfill orders.
  • Receive and ship inventory.
  • Execute inventory fulfillment within the customer facility.
  • Source and quote new and existing products.
  • Participate in continuous improvement activities and implement new business processes.
  • Monetize and report the value of supply chain management activities to the customer.

Benefits

  • 401(k) with an employer contribution.
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