Customer Supply Chain Process Planner
About The Position
As part of McCormick’s North American Supply Chain organization, the Customer Supply Chain Process Planner is an analytical and managerial resource responsible for creating, analyzing, and managing customer supply chain metrics. The role gathers and reports data to support improvements in supply chain efficiency, including replenishment and promotional forecasts, customer demand and production planning, customer inventory, cost targets, service objectives, order patterns, fines and fees, and transportation and distribution efficiency. The Planner provides insights intended to improve efficiency and reduce supply chain costs, and influences the management of a Supply Chain Analyst II dedicated to similar objectives. This hybrid position is based at McCormick’s Global Headquarters in Hunt Valley, Maryland. The stated work arrangement is hybrid (50/50).
Requirements
- Bachelor’s degree in Supply Chain, Data Analytics, Finance, Business, or a related field.
- Experience with SAP/APO, Power BI, Tableau, advanced planning systems, or a comparable ERP system.
- Advanced user of Microsoft Excel.
- Proficiency in Power BI, PowerPoint, Word, and Tableau.
- Excellent analytical skills, including the ability to manage and manipulate large amounts of data and turn it into clear business information.
- Demonstrated ability to analyze, troubleshoot, problem-solve, and resolve complex issues.
- Ability to manage medium or large projects and process-improvement initiatives with cross-functional teams, using advanced influencing and leadership skills.
- Outstanding communication, organization, and coaching skills.
- Ability to present comfortably to all levels of leadership, both within and outside Supply Chain.
- Ability to manage one’s own workload.
- Ability to handle multiple medium or large projects under the direction of a manager or team member and identify process-improvement opportunities.
- Strong decision-making skills, including discretion in selecting data points and evaluation methods.
Nice To Haves
- Data Analytics degree or certification.
- Supply Chain certifications, such as APICS.
- Experience with specific key-account customer dashboards and tools.
- Consumer packaged goods (CPG) experience.
- Vendor-managed inventory (VMI) experience.
- Proficiency with Access, Sequel, or Python.
Responsibilities
- Develop reporting capabilities and collaborate with Customer Supply Chain, Customer Service, Demand Planning, Sales, Sales Planning, Supply Planning, Distribution, and Transportation to support customer objectives, process improvements, cost reductions, service issue resolution, and efficiency metrics.
- Serve as an expert in customer data and systems; recommend McCormick and customer system settings and ensure supply chain constraints, service settings, lead times, profiles, and related components are accurate and optimal.
- Recommend changes to customer replenishment systems to the Customer Supply Chain Manager and Sales, where applicable.
- Manage a portion of a Supply Chain Analyst’s time and priorities for developing tools to analyze and present customer supply chain data; develop the Analyst’s technical competency and set performance expectations aligned with business goals.
- Collaborate with assigned customers and Customer Supply Chain Managers to define expectations, align processes, establish transparent and aligned goals, and obtain product and supply chain insights to support effective business plans and customer intimacy.
- Perform other duties as assigned.
Benefits
- Competitive compensation.
- Career growth opportunities.
- Flexibility and support for diverse life stages and choices.
- Comprehensive health plans covering medical, vision, dental, life, and disability benefits.
- Paid parental leave.
- Fertility benefits.
- Employee Assistance Program and caregiver support.
- 401(k) and profit-sharing plans.
- Eligibility for McCormick’s Incentive Bonus (MIB) Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
