Customer Success Supervisor - Signature - Elk Grove Village, IL
About The Position
Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. This role may lead projects or processes with moderate risk and/or complexity and may lead small teams. It prioritizes tasks within the team and collaborates with other team members to achieve departmental objectives. The position provides guidance to team members with less experience or knowledge and serves as a resource for colleagues. It solves difficult and occasionally complex problems using subject matter expertise to influence outcomes. The role may coach and review the work of lower-level professionals. It impacts the achievement of customer, operational, project, or service objectives, with work guided by team and departmental goals.
Requirements
- Strong organizational skills.
- High integrity and professionalism.
- Curiosity and a desire for continuous learning.
- At least 2 years of sales experience.
- Ability to influence, collaborate, and build relationships across teams.
- Strong problem-solving and decision-making abilities.
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Nice To Haves
- Bachelor's Degree or International Equivalent preferred.
Responsibilities
- May lead projects or processes with moderate risk and/or complexity and may lead small teams.
- Prioritizes tasks within the team and collaborates with other team members to achieve departmental objectives.
- Provides guidance to team members with less experience or knowledge and serves as a resource for colleagues.
- Solves difficult and occasionally complex problems using subject matter expertise to influence outcomes.
- May coach and review the work of lower-level professionals.
- Impacts the achievement of customer, operational, project, or service objectives, with work guided by team and departmental goals.
Benefits
- Medical/prescription drug coverage
- Dental & Vision Benefits
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- Educational Assistance Program
- 401(k) retirement program
- Vacation
- Paid Holidays and Personal time
- Paid Sick/Family and Medical Leave time as required by law
- Discounted Employee Stock Purchase Program
- sales incentive plan
- annual management incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
