Customer Success Supervisor - Signature - Traverse City, MI
About The Position
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. This position may lead projects/processes with moderate risk and/or complexity and may lead small teams. It prioritizes tasks within the team and collaborates with other team members to achieve business objectives. The role provides guidance to team members with less experience or knowledge and serves as a resource for colleagues. It solves difficult and sometimes complex problems, using subject matter expertise to influence others and drive results. The role may coach and review the work of lower-level professionals. It impacts the achievement of customer, operational, project, or service objectives, with work guided by team and departmental goals.
Requirements
- Sales experience with a minimum of 1 year of sales-related experience.
- Individual contributor experience with a demonstrated ability to work independently and achieve business objectives.
- Proficiency in Microsoft Applications (Outlook, Excel, Word, PowerPoint, Teams, etc.).
- Copilot AI acumen, including the ability to leverage AI tools to improve productivity, communication, and business outcomes.
- Strong organizational and time management skills.
- Ability to influence others and build strong customer relationships.
- Excellent communication and problem-solving skills.
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Nice To Haves
- Salesforce experience preferred.
- Bachelor's Degree or International Equivalent preferred.
Responsibilities
- May lead projects/processes with moderate risk and/or complexity.
- May lead small teams.
- Prioritizes tasks within the team.
- Collaborates with other team members to achieve business objectives.
- Provides guidance to team members with less experience or knowledge.
- Serves as a resource for colleagues.
- Solves difficult and sometimes complex problems, using subject matter expertise to influence others and drive results.
- May coach and review the work of lower-level professionals.
- Impacts the achievement of customer, operational, project, or service objectives, with work guided by team and departmental goals.
Benefits
- Permanent employee type
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
