Customer Success Specialist

RHINESTAHL CORPORATIONMason, OH
Onsite

About The Position

Provide administrative support to the supervisor and program manager for RH Aero’s aftermarket service stand maintenance group. This role will support order entry, inventory oversight, part purchasing for inventory, and providing input for process development for new business in stand maintenance, and improvements to current processes.

Requirements

  • Bachelors or associates degree or 0-3 experience in an operational support role
  • Previous purchasing experience a plus
  • Computer literacy: Microsoft Office Suite, Excel, and PowerPoint
  • Strong organizational skills, attention to detail, and accuracy
  • Demonstrated teamwork and communication skills
  • Strong organizational skills, attention to detail, and accuracy
  • Ability to multitask, work independently, and meet deadlines
  • Physical ability to lift up to 10 lbs.

Responsibilities

  • Order entry into RH Aero’s ERP system for all engine transportation stand work and engine load orders for customer billing.
  • Assist program manager with inventory part levels.
  • Purchasing of inventory and other items needed for stand maintenance.
  • Special projects assistance as needed.
  • Attend Teams meetings with customers and suppliers as needed.
  • Interact with accounting to answer questions regarding purchase orders and orders in a timely manner.
  • Train with program manager on other areas (stand leasing, job set up, vac kits).

Benefits

  • competitive medical, dental, and vision plans
  • HSA and FSA plans
  • Mental health resources
  • employee assistance programs
  • Paid Parental Leave
  • Company Paid Long Term Disability
  • competitive 401k employer match
  • floating holiday
  • tuition reimbursement program
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