Customer Success Specialist (On-Site)
West Coast Self Storage Group LLC•Beaverton, OR
•$18 - $18•Onsite
About The Position
We are looking for a dependable and enthusiastic Customer Success Specialist to join our team in Beaverton, OR. This role offers a consistent weekend schedule with the opportunity to earn more through our quarterly bonus program. West Coast Self-Storage isn't only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. If you want to work in an environment where you can PROMOTE FROM WITHIN, apply today!.
Requirements
- Mad multi-tasking skills!
- Strong desire to help customers
- Ability to self-manage while working independently
- Familiarity with MS Office products (Excel, Word, Outlook)
Nice To Haves
- Previous call center experience a plus!
Responsibilities
- Respond to and follow up on incoming storage inquiries via web chat, SMS, and our 1-800 customer support line
- Provide exceptional customer service, including assessing customers' storage needs
- Process and follow up on reservations from direct customer inquiries and third-party storage aggregators
- Support stores across our 160+ location network spanning 5 states
Benefits
- $17.50 - $18.00/hr. with a potential quarterly bonus
- 401(k)/Roth with matching funds
- Annual Profit Sharing
- Employee Discount
- Referral Program
- On-the-Job Training
- Promotion Opportunities!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
