Customer Success Intern - Summer 2027
About The Position
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment. As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experienced designed to support your personal and professional growth. The program takes place from June – August 2027 (10-week program). In the Customer Success Internship, you’ll work with satisfied customers on renewing their contacts. You’ll call expired accounts to win them back and manage team inboxes. You’ll shadow our Customer Success Specialists here as well, finding out how to upsell and cross-sell whenever there’s an opportunity.
Requirements
- Rising Junior or Senior pursuing a Bachelor’s degree in an accredited college or university
- Excellent written, verbal and communication skills
- Detail oriented
- Willingness to learn about technology
- Proficiency in Windows and Microsoft Office
- Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
Responsibilities
- Work with satisfied customers on renewing their contacts.
- Call expired accounts to win them back.
- Manage team inboxes.
- Shadow Customer Success Specialists to learn how to upsell and cross-sell.
Benefits
- Paid Company Holidays during your internship
- Tech Stipend to help set up your workspace
- 8 Hours of Paid Volunteer Time through our Veeam Cares Program
- Personal and Professional Development through our Internship Program
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What This Job Offers
Job Type
Full-time
Career Level
Intern
