Customer Success Engineer - Texas

Beusa Energy Group • The Woodlands, TX

12d • Hybrid

About The Position

As a Customer Success Engineer, you will lead regional account strategy and growth initiatives, leveraging technical expertise and commercial insight to strengthen partnerships and drive expansion. This role requires proactive engagement with key stakeholders, guiding scope changes, and collaborating across operations, engineering, and business development to ensure Evolution remains the preferred partner in the marketplace.

Requirements

• Must be legally authorized to work in the United States without the need for sponsorship.
• Must be at least 18 years of age or older.
• Successfully passes all applicable general pre-employment testing including but not limited to: background check, pre-employment drug screening, pre-employment fit tests, pre-employment aptitude and/or competency assessment(s).
• Daily predictable attendance.
• Valid U.S. Driver’s License required.
• Most employment is contingent upon meeting company driving standards, including 3-year U.S. driving history and an acceptable Motor Vehicle Record (MVR) in accordance with Company policy.
• Bachelor of Science in Engineering, or equivalent technical field.
• An equivalent combination of education, specialized training, and relevant professional experience will be considered in lieu of a formal degree.
• 4+ years of hydraulic fracturing experience, preferably with electric and/or turbine activities.
• Prior business development experience, in-house experience, and/or leadership training.
• Strong interpersonal communication, desire to build and maintain relationships.
• Proficient use of Microsoft Office, digital tools, apps, and other advanced software.
• Desire and ability to innovate, both internally and in our partnerships.
• Lead collaboratively with influence to accomplish key initiatives.
• Self-motivated and ability to work independently.
• Ability to effectively multitask and pay attention to detail.
• Strong verbal and written communication skills.
• Effective competency of and communication via Teams.
• Ownership of the communication between EVO and respective partner(s).
• Demonstrated exceptional interdepartmental problem-solving and communication.
• Proven ability to create, develop, and lead relationships between EVO and its partners.
• Lead successful initiatives that lead to Consistent, Best-in-Class Organizational & Operational Excellence (CBOE).
• Demonstrate the consistent ability to collaborate and influence internally/externally to elevate EVO’s reputation as an electric frac service provider to best-in-class.
• Proven leader in projects associated with client partner(s).

Responsibilities

• Own regional account strategy, driving retention and expansion across multiple fleets/ clients.
• Lead scope change evaluations and commercial feasibility assessments.
• Collaborate with BD and internal teams on pricing, economics, and strategic planning.
• Identify and develop new opportunities within existing accounts and regional markets.
• Maintain strong relationships with decision-makers and influence strategic direction.
• Provide mentorship and guidance to CSE 1s on account management best practices.
• Share regional market insights and competitor intelligence to inform Evolution’s positioning.
• Support execution of RFPs and commercial negotiations for extensions and new projects.
• Perform other duties as assigned to assist with successful operations and business continuity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level