Customer Success Coordinator

Liquid Environmental Solutions•Irving, TX

1d•Onsite

About The Position

As a Customer Success Coordinator, you'll play a crucial role in supporting our Key Account Solutions Managers and ensuring our customers receive the best experience possible. You’ll be the primary point of contact for our key accounts, assist with administrative tasks, and help drive efficiency within our team. If you're looking for a role where you can grow, collaborate, and make a real impact, this is the opportunity for you!

Requirements

2+ years of administrative experience (customer service experience a plus!).
Proficiency in Microsoft Office (Excel, Outlook, Word, etc.).
Excellent communication, organization, and problem-solving skills.
Ability to multi-task and work independently while collaborating with a team.
A proactive, customer-first mindset with great attention to detail.

Nice To Haves

A bachelor’s degree (preferred but not required).

Responsibilities

Serve as the first point of contact for key account customers, ensuring smooth communication.
Provide administrative support, including scheduling meetings, handling correspondence, and managing reports.
Work closely with multiple teams and departments to ensure accurate and timely account management.
Assist in the onboarding and support of new accounts.
Analyze data and provide valuable insights to improve processes and customer satisfaction.
Take initiative to identify process improvements that enhance efficiency and customer experience.