Customer Success Coordinator

TEKsystems • Moorestown Township, NJ

4d • $27 - $31 • Onsite

About The Position

Looking for a career-focused opportunity where you can build client relationships, coordinate projects, and make a direct impact on the customer experience? We're seeking an Customer Success Coordinator to support business clients through onboarding, implementation, and ongoing account management. This is not a sales role. Instead, you'll partner with clients and internal teams to ensure a seamless experience from initial setup through ongoing support and renewals.

Requirements

• Experience in B2B customer service, account management, client services, customer success, or sales support
• Strong communication and relationship-building skills
• Excellent organizational and multitasking abilities
• Ability to problem-solve and manage multiple priorities effectively
• Experience with Microsoft Office, CRM systems, and data entry
• Reliable, professional, and interested in long-term career growth

Responsibilities

• Manage the onboarding and implementation process for new business clients
• Coordinate timelines, documentation, and customer communications
• Serve as a primary point of contact for client questions and support needs
• Support contract renewals and ongoing account maintenance
• Partner with internal departments to resolve issues and ensure client satisfaction
• Maintain accurate records within CRM and internal systems
• Deliver professional support through both phone and email communication

Benefits

• Competitive pay: $30.00 - $31.25/hr
• Strong promote-from-within culture
• Comprehensive onboarding and training program
• Collaborative, close-knit team environment
• Annual merit increases and performance-based growth opportunities
• Excellent benefits upon permanent hire
• Stable organization with strong employee retention
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed