Customer Success Associate (Remote)

Globe Life AIL - Lisa Russel • Lexington-Fayette, KY

5d • Remote

About The Position

This fully remote opportunity allows you to work from anywhere, design a schedule that fits your lifestyle, and grow professionally within a supportive, mentorship-driven environment. If you’re self-motivated, service-oriented, and ready to make a meaningful impact, we’d love to hear from you. AO is seeking motivated, people-focused individuals who are passionate about helping others while building a rewarding remote career.

Requirements

• Strong communication and interpersonal skills
• Adaptability and willingness to learn continuously
• Ability to work independently while collaborating remotely
• Goal-oriented mindset and strong work ethic
• Professionalism, reliability, and strong organizational skills
• Positive attitude with a passion for helping others
• No prior industry experience is required. Full training and mentorship are provided.

Responsibilities

• Assist new and existing clients with benefit inquiries, policy information, and coverage options through phone and Zoom communication.
• Provide tailored recommendations based on client needs, eligibility, and long-term goals.
• Maintain strong, long-term client relationships through consistent follow-up, professionalism, and exceptional service.
• Stay informed on product updates, industry trends, and compliance standards through regular training and mentorship.
• Contribute to a positive, supportive, and growth-focused remote team culture.

Benefits

• Life insurance coverage
• Health insurance reimbursement program after 90 days
• Residual income opportunities through long-term client relationships
• Ongoing Training & Development
• Incentives & Recognition (Qualify for incentive trips, leadership events, team recognition programs, and additional performance rewards.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed