Customer Solutions Lead (Eastern Ontario)

Bayer • Ottawa, ON

2d • CA$60,000 - CA$129,000 • Remote

About The Position

This opportunity strives to deliver the following outcomes: Customers choose Bayer as their preferred provider for their operation. Team members run their local business to benefit customers and Bayer. Maximize local business opportunities and customer experience by co-creating short, mid and long-term outcomes with farmers and business partners. This is a permanent, home-based in the Ottawa West to Perth, Ontario, requiring frequent travel within that area.

Requirements

• BSc in Agriculture or related discipline​
• Excellent understanding of local crop production, agronomy and familiarity of the Bayer portfolio of seed, crop protection and digital solutions
• Proficient using Excel, Word and Powerpoint
• Flexible mindset and ability to adapt to changing business needs​
• Strong interpersonal, team and communication skills – presentation, written, verbal and listening, to maximize results with customers and internal stakeholders​.
• Understands key customer needs to develop tailored solutions​
• Experience using digital tools to manage, interpret and leverage data​
• Excellent problem solving through analytical thinking in complex situations with minimal guidance​
• Valid driver’s license and ability to operate motor vehicles safely​
• Ability to effectively supervise and coach summer students

Nice To Haves

• CCA, CCSC and /or PAg (RTAg) designation
• French English bilingual

Responsibilities

• Build demand for Bayer-branded products on farms by providing agronomic recommendations and dedicated service, striving for a best-in-class customer experience.
• Support and train certified Bayer retail partners to offer meaningful recommendations to the farmers they serve while also meeting the business objectives of the retail partners.
• Identify and establish relationships with farmers who have not fully experienced Bayer Crop Science products and services.
• Develop and implement a plot program that generates insights for customers and provides opportunities for training, evaluation, and recommendations, with a key focus on corn and soybean crops.
• Provide best practices for using various Bayer crop protection products, including herbicides, fungicides, and seed treatments.
• Leverage digital tools and ongoing agronomic training to confidently build trust with farmers and retail partners.
• Foster an inclusive environment that emphasizes professionalism and safe working practices, ensuring that safety and compliance requirements are met or exceeded within the team.
• Collaborate with a focused business team to build and execute a business plan aimed at maximizing opportunities in a defined market, driving to meet and exceed business P&L targets.

Benefits

• Use of a company vehicle
• Competitive compensation and rewards package
• Collaborative, diverse and inclusive culture
• Career development and global opportunities
• Work-life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings
• Health care
• Vision
• Dental
• Disability
• Contributory retirement savings plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level