Customer Solutions Lead (Eastern Ontario)

BayerOttawa, ON
CA$60,000 - CA$129,000Remote

About The Position

This opportunity strives to deliver the following outcomes: Customers choose Bayer as their preferred provider for their operation. Team members run their local business to benefit customers and Bayer. Maximize local business opportunities and customer experience by co-creating short, mid and long-term outcomes with farmers and business partners. This is a permanent, home-based in the Ottawa West to Perth, Ontario, requiring frequent travel within that area.

Requirements

  • BSc in Agriculture or related discipline​
  • Excellent understanding of local crop production, agronomy and familiarity of the Bayer portfolio of seed, crop protection and digital solutions
  • Proficient using Excel, Word and Powerpoint
  • Flexible mindset and ability to adapt to changing business needs​
  • Strong interpersonal, team and communication skills – presentation, written, verbal and listening, to maximize results with customers and internal stakeholders​.
  • Understands key customer needs to develop tailored solutions​
  • Experience using digital tools to manage, interpret and leverage data​
  • Excellent problem solving through analytical thinking in complex situations with minimal guidance​
  • Valid driver’s license and ability to operate motor vehicles safely​
  • Ability to effectively supervise and coach summer students

Nice To Haves

  • CCA, CCSC and /or PAg (RTAg) designation
  • French English bilingual

Responsibilities

  • Build demand for Bayer-branded products on farms by providing agronomic recommendations and dedicated service, striving for a best-in-class customer experience.
  • Support and train certified Bayer retail partners to offer meaningful recommendations to the farmers they serve while also meeting the business objectives of the retail partners.
  • Identify and establish relationships with farmers who have not fully experienced Bayer Crop Science products and services.
  • Develop and implement a plot program that generates insights for customers and provides opportunities for training, evaluation, and recommendations, with a key focus on corn and soybean crops.
  • Provide best practices for using various Bayer crop protection products, including herbicides, fungicides, and seed treatments.
  • Leverage digital tools and ongoing agronomic training to confidently build trust with farmers and retail partners.
  • Foster an inclusive environment that emphasizes professionalism and safe working practices, ensuring that safety and compliance requirements are met or exceeded within the team.
  • Collaborate with a focused business team to build and execute a business plan aimed at maximizing opportunities in a defined market, driving to meet and exceed business P&L targets.

Benefits

  • Use of a company vehicle
  • Competitive compensation and rewards package
  • Collaborative, diverse and inclusive culture
  • Career development and global opportunities
  • Work-life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings
  • Health care
  • Vision
  • Dental
  • Disability
  • Contributory retirement savings plans
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