Customer Solutions Engineer (Full Stack)

monday.com • New York, NY

12d • Hybrid

About The Position

Our sales team is growing and we are looking for a strong Full Stack Developer to join our Solutions Engineering team in NYC. You’ll play a critical role in developing custom solutions to showcase the "art of the possible" for strategic customers needing functionality that goes beyond the native monday.com offering. These custom solutions will leverage monday.com's API and App Development framework to create custom workflow automations, UI views, and more. This is a customer-facing role that requires aptitude across our four main pillars of engagement: Discovery, Design/Proposal, Development, and Presentation. If you thrive at the intersection of engineering, product thinking, and customer collaboration, this role is for you. Please note that this is a hybrid position of 3 days/week in our NYC office.

Requirements

• Experience leading hands-on projects from A to Z in a production environment, preferably client-facing
• 3+ years of professional experience building web applications from scratch using TypeScript/Node.js/React
• Previous experience in Full-stack development
• Client-centric understanding and passion for building software that provides a great experience
• Willingness to work independently and learn new skills
• Team player, strong communication skills, empathetic, someone who thrives working in a fast-paced environment
• Focus on quality and simplicity

Nice To Haves

• AWS
• GraphQL
• Serverless
• K8s
• CI/CD
• GenAI
• SQL/NoSQL database technologies

Responsibilities

• Partner closely with Solutions Engineers and Account Executives to unblock strategic deals, renewals, expansions, and technical proof-of-concepts
• Lead deep technical and business discovery with customers to understand the requirements and use case through in-depth discovery sessions with customers
• Translate customer pain points into clearly scoped, high-impact technical designs
• Build and deploy production-grade custom solutions using monday.com’s app framework, APIs, SDKs, and automation tools
• Develop full-stack solutions (front-end, back-end, integrations, and hosting) with exposure to all aspects of delivery, including deployment and DevOps considerations
• Resolve bugs and provide ongoing support/iteration for live custom solutions active in the service environment
• Ability to work in a fast-paced, dynamic environment on project engagements typically ranging between 2-6 weeks in duration.

Benefits

• competitive salary and benefits package
• bonus potential
• eligibility to take part in the company equity incentive program
• Monthly stipends for food, wellness, and commuter/remote work
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
• Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified
• Visa sponsorship for this role is currently not available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed