Customer Solutions Development Manager (Seattle, WA or Portland, OR Areas)

UPS • Portland, OR

4d • Hybrid

About The Position

This position provides value to enterprise account customers to gain, retain, and grow UPS’s business across functions (e.g., Supply Chain Solutions, Freight, Package, International, UPS Capital, Mail Innovations, etc.) by demonstrating solutions to support improving the customers’ bottom line. He/She supports account owners in developing strategies to leverage technology, engineering, and sustainability solutions that align with customers’ objectives and identifies new revenue generating opportunities. This position interfaces with customers to identify needs, determine long-term goals and strategies to provide value-added solutions, and ensures customer retention. The candidate will need to be located within the Portland, OR or Seattle, WA area.

Requirements

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
• Experience providing Enterprise Solutions
• Willing to travel

Nice To Haves

• Bachelor’s Degree or International equivalent Bachelor’s Degree or International equivalent in Logistics, Engineering, Business Administration, or a related field
• Experience with Sales

Responsibilities

• Manages and coordinates resources and activities to ensure smooth Customer Solution's implementation.
• Facilitates and participates in strategy sessions with the Sales team to communicate customers’ needs, provide recommendations, and gain consensus on resources, solutions, and the most effective sales approach.
• Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and manage project impact.
• Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.

Benefits

• Medical/prescription drug coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
• Disability Income Protection Plan
• Employee Assistance Program
• 401(k) retirement program
• Vacation
• Paid Holidays and Personal time
• Paid Sick and Family and Medical Leave time as required by law
• Discounted Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager