Customer Solutions Consultant (Technology & Services)
About The Position
We're seeking dependable, professional individuals who enjoy helping customers and want to grow into high-performing customer solutions and leadership roles over time. This is not a basic retail associate position. At Batteries Plus, our Customer Solutions Consultants work in a specialty environment where success comes from understanding customer needs, recommending the right products and services, and building trust through expertise. Many of our top performers did not come from traditional sales backgrounds. They stood out because they were reliable, customer-focused, interested in learning, and motivated to grow - and we helped them develop the technical knowledge and selling skills to succeed. If you enjoy working with people, learning technology-based products and services, and being rewarded for strong performance, this is a strong long-term opportunity. Customer Solutions Consultants work directly with customers to understand needs and recommend solutions, sell products and coordinate services such as automotive key programming, device repair, and specialty battery solutions. They own the customer experience from greeting through checkout and work alongside technicians and other team members to ensure seamless service. This role is built around solutions-first selling, where success comes from listening well, solving real problems, and delivering a strong customer experience.
Requirements
- High school diploma or equivalent
- 18 years or older
- Valid driver's license
- Full-time availability including at least one weekend day
- Strong communication skills and basic math proficiency
- Ability to lift up to 50 lbs and work with small products
Nice To Haves
- 1 year of customer service, retail, or hands-on work experience preferred
Responsibilities
- Work directly with customers to understand needs and recommend solutions
- Sell products and coordinate services such as automotive key programming, device repair, and specialty battery solutions
- Own the customer experience from greeting through checkout
- Work alongside technicians and other team members to ensure seamless service
- Contribute to daily store performance and team success
Benefits
- Paid training during your first 3 months
- Clear path to higher earnings and leadership opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
