Customer Solutions - AI Engineer

Verisoul • Austin, TX

5d • Onsite

About The Position

Verisoul stops fake accounts and fraud in the era of AI. We distinguish real humans from bots and bad actors for high-growth companies like Clay, Augment Code, and Morning Consult. You build AI systems that help customers succeed. You turn manual customer workflows into automated, scalable software. You sit between customers, AI, and product, with direct ownership over retention and expansion through automation.

Requirements

• 3 plus years engineering experience in product, platform, or automation roles.
• Hands on AI experience with LLMs and agentic systems.
• Full stack ability to build and ship production automation.
• Automation mindset. You eliminate repetitive work with code.
• Customer empathy. You translate pain into solutions.

Responsibilities

• Automate customer support.
• Build AI agents that resolve customer issues at scale.
• Build customer facing AI agents.
• Support fraud investigations, analysis, reporting, and operations.
• Deliver automated insights.
• Create self updating reports that prove ROI.
• Own customer integrations.
• Work directly with customers and write code to solve real problems.
• Operationalize AI.
• Turn manual CX work into production grade automation.

Benefits

• 401k match (4%)
• Free Lunch - personalized your way
• $10K Relocation Bonus
• 100% Insurance Coverage
• 4% 401K Match
• Unlimited Vacation
• Up to 20 days Remote Annually

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed