Customer Site Inventory Specialist - Austin, TX

Fictiv•Austin, TX

2d•Onsite

About The Position

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. We are seeking a reliable and detail-oriented Customer Site Inventory Specialist in Austin, TX to oversee the daily operations of an advanced inventory management system which includes monitoring inventory station performance, managing inventory levels, tracking and receiving parts and components, and responding to customer needs. The ideal candidate will have previous experience managing inventory or technical systems.

Requirements

Must live within reasonably close proximity to 78725 (Austin, TX) to respond to emergency needs
1- 3 years of experience in an inventory management, production, or technical support role
Strong technical aptitude
Proficiency with Microsoft (Outlook, Excel, Word, and basic computer systems)
Willingness to learn and be trained in inventory management systems
Previous experience managing inventory or technical systems
Excellent problem-solving skills and a proactive attitude
Ability to work independently and handle urgent situations
Strong attention to detail and organizational skills
Familiarity with using technical equipment and inventory software (training will be provided)
Effective written and conversational skills in English; Spanish is a plus
Experience in a customer-facing role is a plus

Responsibilities

Oversee the daily operations of an advanced inventory management system which includes monitoring inventory station performance, managing inventory levels, tracking and receiving parts and components, and responding to customer needs
Operate and maintain inventory stations installed in various departments
Track, receive, and install parts and components inside the inventory stations
Monitor inventory levels and ensure stock is replenished as needed
Perform daily inventory station checks and troubleshoot any operational issue
Respond to Customer Requests and emergencies promptly
Coordinate with suppliers and internal team to ensure timely delivery of parts
Maintain accurate records of inventory, usage, and machine performance
Generate reports on inventory station usage and inventory levels
Ensure all inventory stations meet safety and operational standards