Customer Services Rep

University of New Mexico • Albuquerque, NM

5d • Onsite

About The Position

UNM Parking and Transportation Services is seeking an energetic, customer-friendly individual with strong interpersonal, organizational, and time management skills to support a variety of functions within our Business Operations division. This is a fast-paced, service-oriented role ideal for a motivated student with a passion for sustainability and helping others.

Requirements

• Must be a current student at the University of New Mexico enrolled in at least 6 credit hours, in a degree seeking program.
• Strong organizational and communication skills.
• Ability to work independently and demonstrate sound judgment.
• Availability to work at least a 4-hour shifts
• Availability to work evenings and weekends

Nice To Haves

• Open availability during the week to work shifts of at least 3-4 consecutive hours, Monday through Friday, between 7:00 AM and 6:00 PM
• Preference given to those who can work Monday - Friday mornings from 7:30am until noon
• A work-study award recipient
• Availability to work at least 20 hours per week
• Prior point of sale (cash & credit cards) and customer service experience
• Strong organization and time management skills
• Must be able to work outdoors in all weather conditions
• Comfortable with physical activity, including standing and moving for extended periods
• Must pass a pre-employment background check (required for selected candidates)

Responsibilities

• Communicating parking, transportation, and bike valet information to customers
• Handling cash and credit card transactions accurately and securely
• Supporting the Bike Valet program, including: Standing for extended periods (up to 4+ hours), Operating outdoors in all weather conditions, Tagging and retrieving bicycles efficiently and carefully
• Assisting with special events, including evenings and weekends
• Staffing the Transportation Information Center in the Student Union Building (SUB)
• Performing data entry and helping maintain customer records and files
• Participating in promotional and sustainability-related outreach activities
• Completing other duties as assigned to support the department

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed