P&C Commercial - Customer Services Rep

Stephens • Fayetteville, AR

4h

About The Position

This position will provide service to existing and prospective clients of Stephens Insurance. They will communicate with customers by phone or in person to assist them with questions, problems, changes, certificates, or other issues concerning their account. They will also interact with insurance company underwriters in addition to customers to gather data and exchange required information.

Requirements

• High school diploma or general education degree (GED).
• 3+ years of related experience and/or training.
• Equivalent combination of education and experience.
• Appropriate insurance licenses in each state where business is being solicited.
• Microsoft Word
• Excel
• Typing
• Alpha/Numeric Data Entry
• PowerPoint

Responsibilities

• Process and provide endorsement requests: New and Renewal Business – bind, issue certificates, and Auto ID Cards.
• Daily Certificate Requests.
• Audits.
• Monthly Reports.
• Policy Booklets.
• Prepare and issue pre-renewal summaries.
• Order Loss Runs & prepare premium & loss summaries.
• Perform other tasks as assigned by members of the account team, including Account Manager, and management.

Benefits

• For benefits information please visit https://www.stephens.com/careers/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED