Customer Services Assistant 2
Fraser Valley Regional Library•Delta, BC
•CA$36 - CA$36•Onsite
About The Position
As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.
Requirements
- Diploma in Library and Information Technology from a recognized institution
- Up to six months work related and on the job customer service experience
- Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs
- Valid B. C. Drivers licence (minimum level ‘N’)
Nice To Haves
- Proven commitment to providing exceptional customer service
- Strong team spirit
- A friendly, patient and outgoing personality
- Desire and experience in developing children, teen and adult programming
- Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
- A solid work ethic and self-motivation
- Knowledge of automated library systems
- A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
- A goal to strive for excellence
- Computer experience with Microsoft Office plus excellent keyboarding skills
- Eagerness to grow your skills, learn and explore
- Prepared for a busy schedule of programming and outreach
Responsibilities
- Provide exceptional customer service
- Deliver library and literacy programs and events
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
