Customer Services Ambassador

Southcoast Health System•Wareham, MA

4d•Onsite

About The Position

Join Southcoast Health, a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. Southcoast Health is committed to providing inclusive, ethical workplaces where highly skilled caregivers offer world-class, comprehensive healthcare close to home. The organization has been voted ‘Best Place to Work’ for 7 years in a row. This role is focused on community and care, and the employee will be at the heart of the organization's mission.

Requirements

Completion of four years of high school plus additional courses or training or the equivalent knowledge or experience.
Minimum of one-year food service experience.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or provide a signed statement certifying exemption for medical or personal reasons upon hiring.

Responsibilities

Perform a variety of duties in support of the Food & Nutrition Department.
Ensure customer and patient satisfaction.
Obtain patient meal selections as close to mealtime as possible.
Perform data entry of patient food preferences and allergies into the Patient Services Software Platform.
Screen patients for nutritional risk.
Follow cash-handling practices/procedures.
Set up cafeteria stations.
Work retail assignments as directed to meet the needs of cafeteria customers, including use of the retail sales system.