Customer Service

Teledyne Technologies Incorporated • Dallas, TX

4d • Onsite

About The Position

At Teledyne Cable Solutions—part of the globally recognized Teledyne Marine group—you’ll play a key role in connecting customers with the engineered cable solutions that power critical underwater technologies. In this role, you’ll be a trusted partner to both customers and internal teams, ensuring solutions are delivered accurately, efficiently, and with the exceptional service Teledyne is known for. You’ll help maintain long‑standing customer relationships while supporting the growth of our product lines across multiple industries.

Requirements

• Strong communication and relationship‑building skills – required
• Ability to multitask and manage priorities in a fast-paced environment – required
• Analytical and problem‑solving skills – required
• Bachelor’s degree in a related field – required
• Minimum 2 years of related sales or customer support experience – required
• Working knowledge of Microsoft Office – required
• Must be a U.S. Person as defined by ITAR – required

Nice To Haves

• Technical aptitude with willingness to learn product capabilities – preferred
• Experience with enterprise resource planning systems; IFS experience – preferred
• Experience with Salesforce – preferred
• Knowledge of lean manufacturing or engineered products – preferred

Responsibilities

• Build and maintain strong relationships with new and existing customers.
• Work to understand customer needs and recommend solutions aligned with our products and capabilities.
• Respond promptly to inquiries about product features, pricing, availability, and order status.
• Prepare and deliver accurate quotes, bid specifications, and order details.
• Coordinate with engineering, production, and research teams to ensure customer commitments are met.
• Support customers by troubleshooting basic issues and providing product-use guidance.
• Manage inbound sales inquiries and convert leads into actionable opportunities.
• Maintain customer records and documentation for company-wide visibility.
• Resolve routine issues related to delivery, expectations, or product questions.
• Verify eligibility under International Traffic in Arms Regulations (ITAR) requirements.

Benefits

• competitive compensation
• opportunities for long‑term professional growth
• the stability of working within a global organization advancing undersea technology

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees