Entry Level - Customer Service

American Income Life Insurance CompanyFort Wayne, IN
Remote

About The Position

We are adding new team members as our organization continues to grow across multiple regions. This opportunity is ideal for someone who enjoys speaking with people, providing support, and developing valuable professional skills in a remote environment. In this position, you will work with clients who are seeking information about supplemental benefit options. Your role will be to provide clear explanations, answer questions, and help guide each person through the process in a professional and helpful way.

Requirements

  • Strong communication and listening skills
  • Ability to stay organized and manage several tasks at once
  • Professional attitude and willingness to learn
  • Comfortable working with clients by phone or video
  • Self-motivated and able to work independently

Nice To Haves

  • Previous customer service or sales experience is an asset, but not required

Responsibilities

  • Communicate with clients to review available benefit programs
  • Explain coverage options in a simple and easy-to-understand manner
  • Answer questions and provide accurate information
  • Keep up with program updates and internal processes
  • Assist clients with reviewing options that may better fit their needs
  • Maintain a positive and professional client experience

Benefits

  • Step-by-step training
  • Weekly pay
  • Bonus opportunities
  • Residual income potential
  • Remote work flexibility
  • Leadership development
  • Company-paid travel opportunities
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