Customer Service TFM

Heritage Grocers Group • Round Lake Beach, IL

3d • $15 - $20 • Onsite

About The Position

At Tony's Fresh Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.

Requirements

• High School Diploma or GED Equivalent
• 1+ years customer service and retail experience desirable

Nice To Haves

• Bilingual: Spanish and English preferred.

Responsibilities

• Customer satisfaction
• Process refunds and voids.
• Pick-up process.
• Answer incoming calls.
• Run and distribute daily reports.
• Process rain checks.
• Adhere to item refund policy.
• Maintain and manage customer flow.
• Available to support cashiers.
• Understand and enforce all procedures.
• Responsible for front end opening, crunch, closing efficiencies.
• Handling coupons.
• Understand and use proper LP dept codes and policies.
• All other duties as assigned.

Benefits

• medical
• dental
• vision
• supplemental benefits
• 401k plan that includes a safe harbor match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED