Customer Service Carwash - Super Clean Carwash

STRAUCH & COMPANY•Elk Grove, CA

9d•$17 - $17•Onsite

About The Position

Super Clean Carwash is seeking an upbeat and friendly individual to join their team as a Customer Service representative. This entry-level, part-time position focuses on building customer loyalty, providing excellent customer service, and maintaining a clean and safe facility. The role involves sales, cash handling, food preparation, and operating facility equipment. The ideal candidate will be fast-paced, energetic, and possess strong communication skills.

Requirements

Upbeat friendly voice
Ability to smile and move fast
Ability to sell
Ability to build customer loyalty
Ability to provide the best customer service possible
Ability to maintain a clean and safe facility
Ability to learn a wide range of responsibilities including safety, security, cash handling, and customer service within the first few weeks.
Ability to work various shifts, weekends, and extended hours.
Ability to change work schedules on short notice.
Ability to work alone during p.m. and early a.m. hours.
Ability to work in a fast-paced environment while maintaining a high energy level.
Ability to lift at least 25 pounds.
Ability to work outside during all seasons (summer heat, winter cold and rain).
Understand written and oral instructions.

Responsibilities

Greeting customers with a smile, eye contact, and a friendly hello.
Building customer loyalty through positive interactions.
Up-selling products and meeting customer needs.
Processing customer transactions accurately and efficiently.
Ending customer transactions with a "thank you, come again."
Responding to emergency situations and following safety procedures.
Cleaning facility and equipment, including restrooms, car wash areas, and convenience store areas.
Collecting payments (cash or debit) and encouraging additional purchases through up-selling.
Resolving basic customer service issues with tact and sound judgment.
Communicating effectively and positively, both face-to-face and over the phone.
Preparing fast food for sale, arranging hot foods attractively, and minimizing waste.
Adhering to company standards for sanitation, refrigeration, and cooking.
Being responsible for cash, merchandising, and equipment during assigned shifts.
Instructing customers on how to use self-serve equipment.
Preparing reports to account for funds and products sold.
Taking inventory, counting money, and balancing reports.
Operating and maintaining facility equipment safely.
Stocking shelves with merchandise.
Maintaining time records accurately.
Maintaining assigned "PRIDE" areas.