Customer Service Teller I

Opportunity Bank of Montana • Wolf Point, MT

11d • Onsite

About The Position

Establish, retain and deepen relationships with existing and new customers in the community to achieve branch sales goals and provide exceptional customer service. Perform security and maintenance of proper cash requirements in teller drawers, adhere to authority limits, and balance teller drawer/cash. Respond to customer inquiries, resolve issues, and recognize cross sales opportunities. Educate customers on alternative channels to provide service. Perform banking services for customers including processing transactions accurately and efficiently to build rapport, customer confidence, and trust. Adhere to all operational and security policies and procedures, including enforcing compliance and privacy policies maintained by the bank. Perform other related duties as assigned.

Requirements

• High school diploma or equivalent

Nice To Haves

• Cash-handling experience

Responsibilities

• Establish, retain and deepen relationships with existing and new customers in the community to achieve branch sales goals and provide exceptional customer service.
• Perform security and maintenance of proper cash requirements in teller drawers, adhere to authority limits, and balance teller drawer/cash.
• Respond to customer inquiries, resolve issues, and recognize cross sales opportunities.
• Educate customers on alternative channels to provide service.
• Perform banking services for customers including processing transactions accurately and efficiently to build rapport, customer confidence, and trust.
• Adhere to all operational and security policies and procedures, including enforcing compliance and privacy policies maintained by the bank.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED