Customer Service Support

Precision Strip • Vonore, TN

12d • Onsite

About The Position

Precision Strip, Inc. is seeking a dynamic professional to join its Customer Service Team to support the Vonore, TN facility. This individual will be responsible for developing and maintaining on-going relationships with our customers to ensure accurate and timely delivery of material.

Requirements

• Focus on attention to detail and accuracy
• Support others to accomplish goals
• Communicate effectively with all levels of the organization and outside the company
• Look for ways to continuously improve our processes
• Action oriented to strive to meet our customer's needs

Responsibilities

• Focus on the customers relationship and serve as liaison between the customer and member's of Precision Strip's team
• Communicate and respond to customer request, discrepancies, and shipping details
• Enters, updates and maintains customer listing, specifications, customer notes, work orders and purchase order information in is accurate and correct
• Follow orders through our system to ensure timely delivery of material
• Serve as the IATF quality expert for the plant by preparing and implementing quality procedures and guidelines and ensure proper training for associates is completed
• Facilitate all quality audits/recertification
• Analyze data and makes recommendations for corrective actions and continuous improvement

Benefits

• medical
• dental
• life and disability insurance plan
• retirement plan
• 401(k)
• paid vacation
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed