FT Customer Service Support Representative – Order Entry
Sioux Chief Mfg Co.•Kansas City, MO
•Onsite
About The Position
Sioux Chief Manufacturing is seeking a Customer Service Support Representative to join their Customer Service team. This role is crucial in delivering an outstanding customer experience by handling various customer-related tasks. The company, founded in 1957, manufactures innovative plumbing solutions and is proud to be an American manufacturer. They value teamwork, innovation, and employee well-being.
Requirements
- Highly organized and detail-oriented.
- Strong communicator who enjoys helping others.
- Comfortable with data entry and computer systems.
- Able to prioritize multiple tasks in a fast-paced environment.
- Positive, dependable, and team-focused.
- Proficient with Microsoft Office.
- High school diploma or equivalent.
Nice To Haves
- Customer service experience or knowledge of customer service principles preferred.
Responsibilities
- Communicate with customers and manufacturer representatives regarding order status and shipping updates.
- Review back-orders and provide estimated ship dates.
- Recommend alternative products when appropriate.
- Process consignment warehouse orders and invoices.
- Manage consignment inventory.
- Coordinate with the Planning team to help keep customer orders moving.
- Prepare international shipping documentation.
- Support the Customer Service team wherever needed.
Benefits
- Competitive pay
- Comprehensive benefits
- 401(k) with company match
- Paid time off and holidays
- Opportunities for growth and advancement
- A supportive team environment where your contributions matter
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
