Customer Service Specialist

Brown & Brown Insurance•Orlando, FL

7d•Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL. The primary responsibility of this role is to service customer accounts. We have “teammates”, not “employees”, and our teammates make all the difference in our success.

Requirements

High School or equivalent education
2-20 license (within 90 days of employment)
Proficient with MS Office Suite
Experience in working in a paperless environment – strong PC skills required
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
Must be detail oriented and possess the ability to multi-task
Commitment to excellent customer service
Ability to effectively work well with others
Be a Team Player with a Positive Attitude

Responsibilities

Set up New and Renewal client records
Review applications
Bind New and Renewal policies
Issue policies as necessary
Follow up for missing file documentation (loss runs, applications, etc.)
Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks
Order loss control reports, follow up for compliance of recs
Compliance with Quality Control guidelines
Other activities, duties, projects or tasks as assigned