Customer Service Specialist - Automotive Finishes

Sherwin-Williams • Hamilton, ON

8d • Onsite

About The Position

The Customer Service Specialist is essential to the success of our Automotive branches. The Customer Service Specialist works closely with our customers to determine their needs, answer their questions about our Automotive Sherwin-Williams products, and recommend the right solutions. The Customer Service Specialist is also expected to promptly resolve customer concerns and ensure maximum client satisfaction. The Customer Service Specialist is also responsible for receiving and preparing orders and safely moving, loading, and delivering products. The individual selected for this role will be expected to work at Automotive Branch #9012 located at 400 Parkdale Avenue, Hamilton, ON L8H 5Y2.

Requirements

• Customer service skills
• Ability to determine customer needs
• Ability to answer product questions
• Ability to recommend solutions
• Ability to resolve customer concerns
• Ability to ensure client satisfaction
• Ability to receive and prepare orders
• Ability to safely move, load, and deliver products

Responsibilities

• Works closely with customers to determine their needs.
• Answers customer questions about Automotive Sherwin-Williams products.
• Recommends the right solutions to customers.
• Promptly resolves customer concerns.
• Ensures maximum client satisfaction.
• Receives and prepares orders.
• Safely moves, loads, and delivers products.

Benefits

• Rewards
• Benefits
• Flexibility to enhance health and well-being
• Opportunities to learn
• Opportunities to develop new skills
• Opportunities to grow contribution
• Inclusive team
• Commitment to communities
• Retirement plans
• Health care
• Total well-being support
• Daily commute support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed