Customer Service Specialist (Full-time in office Monday - Friday)

Pestie • Bluffdale, UT

4d • $17 - $20 • Onsite

About The Position

As a customer service specialist, you will be communicating with our customers via email, live chat, texts, and phone calls. We are looking for someone to join our team from Monday-Friday, 9:00 a.m. to 5:00 p.m. Mountain Time, pay range: $17-$20. We are looking for someone located in Utah who can join us in our Bluffdale office.

Requirements

• Able to be in our Utah office Monday-Friday, 9:00 a.m. - 5:00 p.m.

Nice To Haves

• High school or equivalent
• Customer Service: 2 years

Responsibilities

• Answer emails, texts, calls, chats and social media in a prompt and friendly manner
• Provide personalized, engaging, and compassionate customer service
• Troubleshoot customer issues and figure out quick solutions
• Implement conflict management skills to de-escalate emails and calls in a way that builds a positive customer experience
• Make independent and insightful decisions keeping customer and company needs in mind
• Leverage AI tools to enhance productivity, efficiency, and decision-making

Benefits

• Comprehensive and low-cost health insurance (Medical, Dental, Vision)
• $100 towards your HSA a month
• 4% 401K match
• Performance-based bonus opportunities
• Up to 17 days of accrued PTO a year
• Double pay on holidays worked
• 1 hour paid lunch everyday
• Fully stocked break room
• Company Equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED