Customer Service Specialist - GreenUp Marion
Massey Services, Inc.•Marion, IN
•$15 - $17•Onsite
About The Position
Massey Services, a leading service company with over three decades of experience, is seeking a Customer Service Specialist for its GreenUp Marion division in Orlando, Florida. The company has experienced consistent profitable growth since 1985 and employs over 2,800 team members across 180+ service centers in multiple states. Massey Services offers a comprehensive benefits package and is committed to providing quality service to its over 800,000 customers.
Requirements
- High School Diploma or GED at a minimum
- Previous experience with customer service on the phone
- Strong problem solving skills
- Excellent computer, typing, and 10-key skills
- Time management talent and a sense of urgency
- Candidates must pass a background check
Responsibilities
- Answering incoming customer calls in a courteous & professional manner
- Resolving customer inquiries, requests, billing questions, and scheduling service
- Welcoming prospective new customers interested in learning about our services
- Making a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments
- Daily reporting
- Updating customer account information
- Accounts payable
- Human resource paperwork
- Payroll processing
Benefits
- Medical & Dental
- 401(k) retirement plan
- Paid vacations
- Sick days
- Holidays
- Tuition reimbursement
- Direct deposit
- Short & long term disability
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
