Spécialiste du service à la clientèle / Customer Service Specialist

Univar Solutions • Pointe-Claire, QC

5d • Hybrid

About The Position

Univar Solutions is a leading global distributor of chemicals and ingredients essential to the safety, health, and well-being in our daily lives – from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of over 9,500 employees helps us realize our vision to redefine distribution and become the world’s most admired chemical and ingredient distributor!

We offer a total rewards package including market-aligned compensation and incentives and a variety of benefits to support our employees’ physical, emotional, and financial well-being.

Univar Solutions supports sustainable solutions for the world around us, so we can partner to keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and an inclusive culture. Together, we build a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee. Through our dedicated Employee Resource Networks, we offer development and growth opportunities that push us to redefine our industry while making a difference in our communities.

Univar Solutions is committed to the principle of employment equity. All qualified applicants will be considered for employment without discrimination based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or any other protected classification. We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need accommodation due to a disability during the hiring process, please contact us at [email protected].

Requirements

• University degree or College diploma with specialized training in a related field (i.e. chemistry, sales or customer service)
• Strong organizational aptitude, be detailed oriented and have excellent time management skills
• Strong problem-solving skills with the ability to prioritize and multitask
• Strong computer skills using Microsoft office suite
• Bilingual in French and English (communication with colleagues and customers outside of Quebec)

Nice To Haves

• SAP knowledge

Responsibilities

• Receive and process customer orders
• Develop solutions to customer needs/opportunities
• Build and sustain long-term customer partnership
• Resolve problems and non-conformances quickly
• Other duties as required

Benefits

• Recently renovated facilities (with gym included!)
• Active social club committee
• Paid training and development programs at every level
• Global career advancement and mentoring opportunities
• Competitive salary
• Employer paid medical & dental
• Short term and long term disability coverage
• Pension with employer matched contributions
• Employee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree