Customer Service Specialist (Bilingual English/Armenian Preferred)

Child Care Resource Center•San Bernardino, CA

9d•Onsite

About The Position

This position is at CCRC, a growing non-profit organization with over 900 employees, dedicated to cultivating child, family, and community well-being. The Customer Service Specialist will provide essential support to parents, providers, and other stakeholders. This role is crucial to the mission's success and the organization's reputation as a leader. CCRC is described as a workplace of choice for passionate talent.

Requirements

Minimum high school diploma or equivalent.
One year of customer service experience.
Ability to work non-traditional work schedules, which may include evenings.
Background check required.
Live Scan Clearance / DOJ Fingerprinting may be required for positions working directly with the public in a child/community care setting.
Health Clearance may be required for positions working directly with the public in a child/community care setting or working with 'at risk' populations.
MVR / DMV clearance may be required for positions where driving is required.
Child Development Permit may be required for positions working in an educational capacity.
CPR / Pediatric CPR certification may be required for certain identified positions working directly with the public in a child/community care setting.
Federal Debarment Checks may be required for positions acting in a principal capacity to federal funds.

Nice To Haves

Bilingual English/Armenian Preferred.

Responsibilities

Provide customer service and support to parents, providers, and other interested parties.
Document and Data Management.
Clerical and Administrative Support.