Customer Service Specialist - Bilingual Preferred (English/Armenian)

Child Care Resource Center•Sylmar, CA

8d•Onsite

About The Position

This position is responsible for providing customer service and support to parents, providers, and other interested parties. The role involves documenting and managing data, as well as providing clerical and administrative support. CCRC is a growing non-profit organization with over 900 employees, focused on cultivating child, family, and community well-being. This role is vital to the mission's success and the organization's reputation as a leader.

Requirements

Minimum high school diploma or equivalent
One year of customer service experience
Must have the ability to work non-traditional work schedules, which may include evenings.
Background check required.
Live Scan Clearance / DOJ Fingerprinting may be required for positions working directly with the public in a child/community care setting.
Health Clearance may be required for positions working directly with the public in a child/community care setting or working with “at risk” populations.
MVR / DMV clearance may be required for positions where driving is required.
Child Development Permit may be required for positions working in an educational capacity.
CPR / Pediatric CPR certification may be required for certain identified positions working directly with the public in a child/community care setting.
Federal Debarment Checks may be required for positions acting in a principal capacity to federal funds.

Nice To Haves

Bilingual Preferred (English/Armenian)

Responsibilities

Provide customer service and support to parents, providers, and other interested parties.
Document and Data Management
Clerical and Administrative Support