Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams • Flagstaff, AZ

6d • Onsite

About The Position

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Requirements

• Bilingual in Spanish
• Ability to work part-time
• Access to cash and other payment methods
• Access to electronic equipment
• Access to personal information
• Access to store merchandise and other items of value
• Criminal history review is necessary

Responsibilities

• Determine customer needs
• Answer customer questions about Sherwin-Williams products
• Recommend the right solutions
• Promptly resolve any customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain high quality and visual standards of products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• Rewards
• Benefits
• Flexibility to enhance health and well-being
• Opportunities to learn
• Develop new skills
• Grow contribution
• Inclusive team
• Commitment to communities
• Retirement plans
• Health care
• Total well-being support
• Daily commute support

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed