Customer Service Full Time Floater Seasonal

Stinker Stores, Inc.•Twin Falls, ID

4d•Onsite

About The Position

The Customer Service Specialist - Floater provides coverage for stores based on staffing needs, such as PTO, vacant positions, or training schedules. This role is the first point of contact for our Stinker customers and acts as a brand ambassador while traveling between various locations within a designated area; with the understanding that schedules may change daily. The floater’s mission is to provide scent-sational customer service, help with kitchen duties (when applicable), and maintaining cleanliness and safety. With their help, guests always feel welcome and leave with pep in their step, all while supporting our retail teams! This role is a seasonal position, offering up to 5 months of employment (may vary based on location needs).

Requirements

Must be at least 19 years of age or older.
Must have reliable transportation and passion for sightseeing, as you will be traveling between multiple Stinker locations.
Ability to work a flexible schedule, including weekends, evenings, and some holidays.
Ability to stand for long periods of time, balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.
Able to work in a cooler at an average temperature of 32 degrees.
Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking.
Excellent communication skills; read and write in English.
Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking and meeting deadlines.
Solution focused thinking.
Time management is a must.

Nice To Haves

Prior cashier experience preferred.

Responsibilities

Provide coverage for stores based on staffing needs, such as PTO, vacant positions, or training schedules.
Act as a brand ambassador while traveling between various locations within a designated area.
Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, and answering questions.
Cash out orders with precision, processing payments accurately when handling cash and credit transactions.
Tidy up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
Freshen up fuel dispensers, nozzles, windshield washer buckets, signage, while ensuring the parking lot and interior floors remain free of debris and spills.
Adhere to the Safety Manual and promptly reporting any incidents, using appropriate safety signage when needed.
Stock, face, rotate, and maintain accurate pricing for merchandise.
Adhere to HACCP guidelines, including verification and documentation of product.
Follow health and safety guidelines for food safety, including proper storage and handling.
Operate kitchen gadgets while following safety expectations.