Customer Service Floater

Arundel LodgeAnnapolis, MD
Onsite

About The Position

The Customer Service Floater provides coverage for positions on a part time basis (29 hours per week or less). The Floater will be contacted to fill in as coverage when staff call out sick or are on vacation. They will cover for the Front Desk for any of our locations in Annapolis or Edgewater.

Requirements

  • High School diploma or equivalent required
  • Previous experience working in a medical office and with medical records.

Responsibilities

  • Greet guests
  • Process referrals for clinic services
  • Collect personal information for new patients and input data into electronic health record
  • Scheduling (in person and via phone)
  • Collect co-pays for services
  • Answer phones, check voicemails
  • Assist clinic staff with tracking client caseloads
  • Assist with other administrative duties
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