Customer Service Specialist I
Georgia State University•Atlanta, GA
•Onsite
About The Position
The PantherDining Hall at Georgia State University is seeking to hire a Customer Services Specialist I. This position is responsible for greeting and acknowledging customers, maintaining outstanding solid product knowledge and all other aspects of customer service standards. This position may require you to be cross-trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year.
Requirements
- High school diploma or GED and one year of customer service, administrative, or office experience; or a combination of education and related experience.
Nice To Haves
- Previous cash handling experience.
- Previous customer service experience.
Responsibilities
- Attentive to guest needs; communicates customer request to management.
- Accurately and efficiently utilizes POS systems and maintains all cash and media at the registers.
- Maintains awareness of daily menu items and knowledge of meal plans.
- Counts and reconciles funds during shifts to ensure adequate funds.
- Restocks assigned supplies and brochures.
- Accurately records patron counts.
- Maintains neat appearance at the registers and in the front of house areas.
- Keeps beverage machines, napkin holders, silverware, plates, bowls, and cups filled and maintained.
- Helps keep table and service areas clean.
- Performs other related duties as assigned.
Benefits
- health
- dental
- vision
- tuition assistance
- retirement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
