HR Admin Asst

Unitex•Lawrence, KS

17h•Onsite

About The Position

Unitex is currently seeking a full-time Customer Service Specialist/HR Administrative Assistant for our Lawrence, MA Plant. This is an "In office" position. Monday - Friday 8:00am – 4:30pm with flexibility to work additional hours when needed. For more than 100 years, Unitex has been a leader in the medical uniform and linen rental industry. As the largest family-owned healthcare service provider in the country with 1900 employees, Unitex provides essential services to the healthcare industry, ensuring a safe and stable workplace. We are committed to training, developing, and promoting our employees, offering diverse growth opportunities for those with a solid work ethic who are self-motivated, reliable, and flexible.

Requirements

Recent college graduate or 1+ years of experience in customer service
Proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.)
Bilingual in Spanish is required
Excellent verbal and written communication skills
Strong ability to multi-task, prioritize and attention to detail
Accurate data entry technique
Excellent time management skill

Nice To Haves

Associate’s degree preferred

Responsibilities

Offer excellent customer service via phone/email to our customers, vendors and to our walk-in guests
Engage with customers and resolve customer requests and complaints
Work with all internal departments
Timely responses to emails and voicemails
Ensure accurate and timely data entry
Weekly reporting to the corporate office
Weekly invoicing to our customers
Assisting in the human resource (HR) functions such as onboarding of a new employee, employee events, payroll
Assists Office Manager and General Manager as needed