Customer Service Specialist - Data Entry

YOUNGWILLIAMS INCJackson, MS
$0 - $17Onsite

About The Position

The Application Specialist provides outstanding customer service to both internal and external customers by processing online applications for public assistance programs.

Requirements

  • Data entry and typing experience. Must be able to type at least 20 WPM

Responsibilities

  • Screens applicants to determine if active case exists or application is pending
  • Uses multiple complex computer systems to research, validate, update, and maintain case information
  • Provides information to applicants, including rights and responsibilities
  • Maintains accurate files, records, and reports to document communication, compliance, and resolution of issue
  • Regular and timely attendance
  • Other duties as assigned

Benefits

  • Eligible for Bonuses based on hours worked
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