Customer Service Specialist - Clinic
Access Supports•Middletown, NY
•Onsite
About The Position
In this role you will be customer focused, able to multi-task in a high volume community counseling center. Responsibilities include registering new clients for services, verifying insurance information, collecting co-pays, and scheduling appointments. You will also be answering phones, directing calls and taking messages, scanning to electronic healthcare record, copying, filing, and archiving charts, and submitting emails. Perform other duties as assigned.
Requirements
- Minimum 1 year in a clerical support role
- Computer skills (Microsoft Word, Excel, Outlook)
- Experience working with electronic health records
- Excellent communication, customer service, and organizational skills
Nice To Haves
- Bilingual English and Spanish speaking
Responsibilities
- Registering new clients for services
- Verifying insurance information
- Collecting co-pays
- Scheduling appointments
- Answering phones, directing calls and taking messages
- Scanning to electronic healthcare record, copying, filing, and archiving charts
- Submitting emails
- Perform other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
