Customer Service Shift Supervisor

New Pioneer Food Co-op • Iowa City, IA

10d • Onsite

About The Position

Oversee our front-end team and assist with store customer service.

Requirements

• Demonstrated retail customer focused service experience and skills
• Familiarity with organic and natural foods
• Enthusiasm for working in fast-paced creative environment
• Attention to detail and ability to efficiently perform assigned tasks
• Ability to lift and carry up to 50 pounds on occasion during a shift
• Ability to read and speak English and perform basic arithmetic

Nice To Haves

• Supervisory or managerial experience preferred, preferably in a grocery, food service, or retail environment

Responsibilities

• Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep
• Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks
• Ensuring retail-readiness
• Work in a retail and food environment
• Ensure a high level of customer-focused service for our shoppers
• Maintain a safe and productive environment for our employees
• May spend periods of time working in walk-in coolers and freezers

Benefits

• Negotiable based on experience and tenure

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed