Customer Service - Self Storage Manager
About The Position
Public Storage is the self-storage industry leader and is currently hiring. This role involves working independently at multiple locations, spending time both inside and outside. Key responsibilities include assessing customer storage needs, making suggestions, and selling packing and moving supplies. The manager will also conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent. Financial duties include auditing cash drawers and making bank deposits. Additionally, the role involves managing customer accounts by helping them stay current with payments and making reminder and collection calls when necessary. Physical tasks include cleaning and daily maintenance of interior and exterior areas. Public Storage has been recognized as a Great Place to Work, with high rankings for career growth, work culture, diversity, and inclusion.
Requirements
- Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies
- Valid driver’s license
- Utilize own vehicle to travel between different work locations and/or while conducting other work-related business
- Ability to transport lift/move items weighing up to 35 pounds
- Ability to walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
Responsibilities
- Work independently at multiple locations, spending time both inside and outside
- Assess customer storage needs and make suggestions, including selling packing and moving supplies
- Perform daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent
- Audit cash drawers and make bank deposits
- Help keep customers current with payments and make reminder and collection calls when required
- Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris
Benefits
- Flexible and Full-Time Schedules
- Medical
- Dental
- Vision
- 401k with match
- Paid time off
- Sick time
- Flex spending
- Company paid life insurance
- Company paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement
- Performance-based bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
