Customer Service - Self Storage Manager

Public Storage • Chapel Hill, NC

7h

About The Position

Public Storage is hiring Property Managers to work independently at multiple locations, spending time both inside and outside. The role includes assessing customers’ storage needs and suggesting suitable options, including selling packing and moving supplies. Property Managers inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent. They also audit cash drawers, make bank deposits, help customers stay current with payments, and make reminder and collection calls when required. The work includes cleaning and daily maintenance of interior areas and exterior grounds.

The position pays $14.00 per hour. Flexible full-time schedules are available between 9:30 a.m. and 6:00 p.m., with weekend hours until 5:00 p.m. Employees may work at multiple locations and use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is provided for qualifying travel.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license and use of a personal vehicle to travel between work locations or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk in and around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between different work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off
• Sick time
• Flexible spending account
• Company-paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or other work-related tasks
• Opportunity to earn performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed