Customer Service - Self Storage Manager
About The Position
Public Storage is the self-storage industry leader. This role involves working independently at multiple locations, spending time both inside and outside. Key responsibilities include assessing customer storage needs, making suggestions, and selling packing and moving supplies. The manager will also conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent. Financial duties include auditing cash drawers and making bank deposits. Customer account management involves helping customers stay current with payments and making reminder and collection calls when necessary. Additionally, the position requires performing cleaning and daily maintenance tasks, such as sweeping/mopping interior areas and maintaining exterior grounds/curb appeal.
Requirements
- Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
- Valid driver’s license.
- Utilize own vehicle to travel between different work locations and/or while conducting other work-related business.
Responsibilities
- Work independently at multiple locations, spending time both inside and outside.
- Assess customer storage needs and make suggestions, including selling packing and moving supplies.
- Perform daily storage unit inspections to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help keep customers current with payments and make reminder and collection calls when required.
- Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.
Benefits
- Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Medical
- Dental
- Vision
- 401k with match
- Paid time off
- Sick time
- Flex spending
- Company paid life insurance
- Company paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
