Customer Service - Self Storage Manager

Public StorageLombard, IL
Onsite

About The Position

Public Storage is the self-storage industry leader and is currently hiring. This role involves working independently as a Property Manager at multiple locations, with duties split between indoor and outdoor environments. Key responsibilities include assessing customer storage needs, making product suggestions, and selling packing and moving supplies. The manager will also conduct daily storage unit inspections to ensure inventory and availability, manage financial transactions such as auditing cash drawers and making bank deposits, and handle customer accounts by making reminder and collection calls. The position requires physical activity, including lifting, walking, climbing stairs, and performing light maintenance and cleaning tasks to maintain the facility's appearance.

Requirements

  • Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies
  • Valid driver’s license
  • Utilize own vehicle to travel between different work locations and/or while conducting other work-related business

Responsibilities

  • Work independently at multiple locations
  • Assess customer storage needs and make suggestions
  • Sell packing and moving supplies
  • Perform daily storage unit inspections to confirm inventory and availability
  • Audit cash drawers and make bank deposits
  • Help keep customers current with payments and make reminder and collection calls when required
  • Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris

Benefits

  • Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
  • Medical
  • Dental
  • Vision
  • 401k with match
  • Paid time off
  • Sick time
  • Flex spending
  • Company paid life insurance
  • Company paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses!

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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